How would you rate your amount of client contact?

Firm Score (/10)
Forbes Solicitors 9.44
Nockolds Solicitors 9.40
Spearing Waite LLP 9.21
Hodge Jones & Allen LLP 9.18
McMillan Williams Solicitors 8.97
TLT 8.94
Warner Goodman LLP 8.93
Anthony Collins Solicitors LLP 8.86
Mundays LLP 8.85
EMW Law LLP 8.74
Arnold & Porter (UK) LLP 8.70
Prettys 8.67
FBC Manby Bowdler LLP 8.62
Woodfines LLP 8.59
Blaser Mills 8.54
Penningtons Manches LLP 8.50
Kingsley Napley LLP 8.50
Mills & Reeve LLP 8.50
Blandy & Blandy LLP 8.48
Maples Teesdale LLP 8.47
Foot Anstey 8.47
Michelmores LLP 8.47

Client contact is high on the wish list of many applicants and while the perception that large firms equate with less client exposure is not always true, our table does reveal that smaller firms score well in this category: of the leading ten.

Forbes Solicitors in the North West is ‘local yet large enough to offer a good range of work’ and dealing directly with clients ‘makes me feel like the work is worthwhile’. Trainees at Nockolds Solicitors have ‘much more client contact than some peers in other firms’ and run their own files, while Spearing Waite encourages ‘hands-on experience, lots of client contact and a lot more responsibility’, as does Hodge Jones & Allen, where trainees are ‘treated like adults’ and given ‘extremely high’ levels of client contact, responsibility and supervision.

When asked what the best thing is about McMillan Williams Solicitors, trainees rate it as the ‘level of exposure we are given in terms of client meetings, case work and responsibility’. Training highlights at national firm TLT have included ‘being the primary contact for large clients’ and ‘being asked to pick up the phone to the client to advise them’, while at Warner Goodman one responding trainee appreciated ‘getting good feedback from my clients on my first file in my name’.

At Birmingham-based Anthony Collins Solicitors, ‘trainees often have their own caseload and deal with clients directly, which is something that sets the firm apart’, and Mundays’ trainees ‘feel like part of a team - rather than a small cog’. One trainee at EMW Law had ‘more client contact and responsibility than any other trainee I know’.