8.15am: I usually arrive at my desk by 8.15am which gives me a chance to check my emails, any voicemails and make a cup of tea! I've been working on a couple of different transactions, including a mortgage sale agreement, so I usually have a few emails about these. I read through these emails and deal with the most urgent ones as soon as possible. I use my Outlook calendar as my 'to do list' so I check this at the start of the day to make sure there is nothing coming up that day that I am not expecting!8.45am: The financial regulation team runs a Northern Services Financial forum so I see if any last-minute help organising it is needed before the clients arrive. It's a good way to learn about topical events affecting the industry whilst interacting with new clients. As an added bonus coffee and pastries are served! On days when the forum isn't on, there are usually training sessions or team meetings to attend.10.00am: Back at my desk and time to get on with some work! I've received numerous emails containing comments on a mortgage sale agreement I'm working on with my supervisor. I'm co-ordinating the changes so I update the document and circulate the latest version to the other parties.

12.00pm: I've been given some bank account terms and conditions to proof read. I usually get a variety of terms and conditions to check as there are new regulations due to be implemented in November 2009 that will have a big impact on the financial services sector so a lot of our clients are currently preparing for them.12.30pm: Lunch time! If there is no training scheduled over lunch it's a good time to catch up with the other trainees and find out if there is any gossip!1.30pm: There's often a lot of research for a trainee in a financial regulation seat, as the Financial Services Authority (FSA) is continually releasing statements about fair working practices etc, which affect the work we do for clients. I spend a couple of minutes after lunch checking the FSA website for recent publications that may be of interest to the team. I've been given a research task but told to spend no longer than 30 minutes on it as it is mainly for background information so decide to get on with this before I have to go to a meeting.2.00pm: I attend a client meeting (which is being held in our office) with my supervisor. I've been helping out on the matter so I'll know the background to what is being discussed at the meeting. I take notes during the meeting, making sure I highlight any important actions we need to take.3.00pm: I start work on drafting a telephone script for an insurance client. This is to ensure they comply with regulatory requirements for completing an application form for an insurance product over the phone. It's an interesting piece of work as there are no precedents to work from and no one in the team has done anything like this before!5.00pm: I've been tasked with checking the implementation and progress of new FSA sale and rent back regulations so I check the FSA website and financial press to see if there are any updates - there are only a couple of press releases, which I print and add to my file. I then check my emails to make sure no urgent work has come in on the mortgage sale agreement. I see I have a few further emails containing amendments that I need to incorporate into the master document and re-circulate before the end of the day.6.00pm: After receiving no further emails on the sale agreement, I re-circulate the documents and, as I have no further urgent work to complete, I decide to pack up and head home.